QuickBooks Gmail not working: Incorrect credentials or settings

QuickBooks Gmail not working

When a user logs into Gmail from QuickBooks desktop, some issues may occur. There is no need to be concerned about this situation since we are here to help. Google released an update to enhance security, so if you use Gmail, you will need to re-enroll.

Such a scenario may create worry for the user, but it may be resolved with the help of any of the methods mentioned below. Please keep reading this blog if you are experiencing difficulty signing in to Gmail from QuickBooks desktop.

QuickBooks Gmail not working is one of the very standard issues you might face while working in the QuickBooks Desktop software. This error is taking place cause google must have had rolled out any of the updates related to Gmail.

In this blog, we will help you understand the error and would like to help you understand the root causes and the fixes of the same.

Causes of QuickBooks Gmail is not working

The root causes help you understand the exact problem behind a particular issue and prove to be helpful when it comes to fixing quickbooks unable to send email gmail issues or Search Not Working.

The root causes behind the quickbooks unable to send email Gmail are as follows:

invalid user ID and password

It’s possible that you’re getting an Invalid User ID and Password answer because you’re using Incorrect credentials or Gmail settings QuickBooks or they’ve been updated. Your password was guessed or obtained in some other way. They altered not only your password but also your recovery information as a result of this.

The notice “meeting ID is invalid” indicates that the ID you supplied does not match the session you are attempting to join because it is inaccurate, mistyped, or has expired. It’s possible that you typed it incorrectly.

mapi32.dll corrupt or damaged

Damaged MAP132.dll file may also result in the occurrence of this particular error. The removal or destruction of the mapi32 DLL file causes mapi32.dll errors. Mapi32.dll failures may indicate a registry issue, a virus or malware infection, or even a hardware failure in some situations.

Security requirements 

The modern security standards by QuickBooks that keep on changing can also be one of the reasons behind the quickbooks not working with gmail.

QuickBooks installation

Incomplete installation of the QuickBooks Desktop software can also be one of the reasons behind the error. One of the causes could be an incomplete QuickBooks installation. When your Windows registry becomes corrupted, this can happen. As a result of a virus or malware infection. QuickBooks files were accidentally or intentionally erased by another program.

How to fix Gmail not working with Quickbooks

To fix the QuickBooks Gmail not working, you just need to try one of the following methods, and you will be able to resolve the issue in no time, so please read the following methods carefully for incorrect credentials or gmail settings quickbooks desktop:

Recover my forgotten Quickbooks password

In case if you’ve genuinely forgotten your password and not been able to log in and that is why you are facing the QuickBooks Gmail not working, then for security reasons, you must change your password or reset it and do that, you need to follow the steps that are as follows:

  • Change your password
  • Create a Google Account. You may be required to sign in.
  • Select Signing into Google under “Security.”
  • Select Password. You may need to sign in again.
  • Enter your new password, then click the Change Password button.

Password Resetting: To restore your account, follow the instructions below. You’ll be asked some questions to prove it’s your account, and you’ll get an email. If you do not get an email:

  • Examine your Spam and Bulk Mail folders.
  • Add noreply@google.com to your contact list.
  • Examine any email addresses you may have used to sign up for or log in to your account.
  • Choose a password that you haven’t used before for this account.

What happens if your password is changed?

  • You will be signed out everywhere except if you update or reset your password.
  • Devices that you use to confirm that you are who you say you are when you sign in.
  • Some devices include third-party applications to which you have granted account access.
  • You’ve granted account access to several helpful home gadgets.

Delays all outgoing mail

How to allow quickbooks to use gmail? Anyone with access to your computer might email one of your customers or workers by mistake. You may avoid this by disabling the incoming email feature. When you deactivate the feature, Outlook will halt all incoming and outgoing emails. It should be noted that the email client will continue to retrieve emails from the server, and users will be able to write new emails. Password-protecting your computer is another method to limit access to it. To stop these large outgoing emails, you need to follow the steps that are as follows:

  • Start Outlook, click “File,” and then choose “Options” from the drop-down menu to enter the Outlook Options window.
  • To see the advanced settings, choose “Advanced” on the left pane, and then click the “Send/Receive” button in the Send and Receive section to open the Send/Receive Groups window.
  • Select the “All Accounts” group from the Group Name list, then click the “Edit” button to display the “Send/Receive Settings – All Accounts” box.
  • To prevent Outlook from sending emails, uncheck the “Send mail items” box in the Account Options section and then click “OK.”
  • To dismiss all windows and return to the main Outlook window, click “Dismiss” and then “OK.”

Disable Enhanced Security Configuration

If you’ve configured QuickBooks Desktop to use enhanced security, you’ll be prompted to accept it when you submit a transaction or report through Gmail. If you cannot, authorize QuickBooks, rejoin your Gmail account, and deselect the Use higher security option.

QuickBooks supports transaction submission through Webmail or Outlook. You’ll be able to send invoices, reports, and other documents after you’re set up. Before you begin, make sure you’re using Outlook 2010 or later and have an Outlook email profile.

Secure webmail account

Before you begin, please note that QuickBooks’s latest editions enable secure webmail. This gives you a more accessible and secure way to access your email and resolve QuickBooks Gmail not working error.

Secure Webmail is activated when you link your Intuit account and your webmail account:

  • Once you’ve linked them, you won’t have to enter your password every time you send an email.
  • QuickBooks 2019 and 2020 QuickBooks are compatible with secure webmail. Gmail, Yahoo Email, Windows Mail, Hotmail, and AOL are all supported. *Email Client for Mozilla Thunderbird * The plain text version is supported by Mozilla.
  • QuickBooks 2018 is now accessible for Gmail and Hotmail/Live customers.

What You Should Understand

  • When you add Secure Webmail to your company file, you must establish a strong password for it.
  • You may still be needed to log in to your webmail account while sending emails in a hosted environment. (For instance, Right Networks.)

Set up secure webmail.

  • From the QuickBooks Edit menu, choose Preferences.
  • Forms to Send should be selected.

Include WebMail in the list.

  • Select your service provider from the drop-down box, and then enter your email address.
  • Check the box next to Use Enhanced Security, then click OK. (Uncheck the option if you get the error message Network Error.) Please try again.)
  • When prompted, sign in to your Intuit account.
  • Your webmail provider’s login page will display. Sign in and choose the option to provide access to Intuit.

Set up webmail to communicate

  • Check with your ISP about your webmail servers and port settings before you begin.
  • Customers must enable two-step verification in their account settings while using webmail.
  • Many of the most common service providers provide information that QuickBooks can auto-fill.

Set up webmail

  • From the QuickBooks Edit menu, choose Preferences.
  • Forms to Send should be selected.
  • Include WebMail in the list.
  • Complete the Add Email Infobox and click OK.
  • Click OK to save your changes.

What You Should Understand

  • QuickBooks, unlike Secure Webmail, will prompt you to enter your webmail password the first time you use webmail to send an email.
  • If your password is not accepted, please see QuickBooks won’t get my webmail password for more details.
  • Read Gmail couldn’t sign you in from QuickBooks Desktop for additional information on why you can’t login using Gmail.

Give permission to third party apps

Allowing the third-party apps in QuickBooks Desktop software can also help you fix the QuickBooks Gmail is not working. To do that, you need to follow the steps that are as follows:

  • Disable two-factor authentication for your Google account.
  • Enable less secure app access in Google. See the Google security guidelines to learn more about how this may affect your account.
  • From the QuickBooks Edit menu, choose Preferences.
  • Forms to Send should be selected.
  • Include WebMail in the list.
  • Complete the Add Email Info section and then click OK.
  • Click OK to save your changes.

Disable Add-ons

The steps below will guide you through installing and uninstalling the plugin on the QuickBooks desktop.

Before you disable the add ons

To begin, open QuickBooks Desktop and go to the “Menu” tab, then to the “Vendors” page, then to the “com E-FILE” tab, and lastly to the “About” tab.

If Version 1.5.2 is shown. You already have the most current version and do not need to reinstall it.

  • First, launch the desktop and go to the “Add/ Remove Programs” or “Apps & Features” menu.
  • Navigate to the “Home” page in Windows, then to the “Settings” tab, then to the “Apps & Features” section.
  • Then, search for a program or app named “QB Plug-in” or “QBFC Plugin.”
  • Then, right-click or click on the programs/apps labelled “QB Plugin” and “QBFC Plugin,” and choose “Uninstall.”
  • Then, in the pop-up window, indicate that you want to uninstall the program/app.
  • When the uninstallation is complete, you will be informed. The application/program has been uninstalled.

These methods will help you fix the QuickBooks Gmail not working, so please read and apply them carefully and if the error persists. You can always place a call on QuickBooks Desktop Error Support, and the representatives here will help you fix any error or issue related to the QuickBooks Desktop software.


In conclusion, QuickBooks Desktop software is accounting software that has always been on the top since its launch. The software is prevalent in the U.S.A., U.K., and Canada because of its durability and easy work. But like any other computer accounting software, this software is also prone to different errors and issues.

In this blog, you will get to know more about the quickbooks unable to send email gmail error and some aspects such as the root causes and fixes of the same, so please read the whole till the end. I hope that this blog proves to be helpful and was worth your time.

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