Quickbooks Time Not Syncing With Quickbooks Desktop

QuickBooks Desktop software is accounting software that has always been widely regarded by different organizations, businesses, and bookkeepers, and accountants. The software has always been on the top since the time of its launch. The software almost covers all the aspects related to the accounting of a particular organization.

Anyone with the software can run it efficiently, but only if someone just gives a little time to learn it.  But like any other accounting software, QuickBooks Desktop accounting software is also prone to different errors and issues. Quickbooks time not syncing with quickbooks desktop is one such issue that a lot of users of late has reported.

So in this blog, we will cover the same issue, so please read the whole blog carefully as in this blog, we are going to cover some of the most critical aspects of the issue.

There are multiple issues and errors in the QuickBooks Desktop software, and quickbooks time not syncing with QuickBooks online issue is one of them.

The name suggests that it’s related to the time that sync doesn’t go hand in hand, leading to the time not syncing issue error. We will find the root causes and some manual solutions in this blog, so please read the whole blog very carefully.

How to fix QuickBooks Time Not Syncing Issue

As already mentioned, QuickBooks Desktop software is accounting software that is prone to errors and issues. Intuit had acknowledged that, and to fix that, they had come up with two different tools available on the official website of Intuit. The two tools are as follows:

QuickBooks Time Not Syncing
  • QuickBooks File Doctor
  • QuickBooks Tool Hub

You can always run a scan from one of these tools, which may help you fix the quickbooks time app not syncing issue. In this blog, you will also get to know some of the manual solutions, and that is as follows:

Manually entered a timesheet

Adding a timesheet by yourself can help you fix the quickbooks mobile app not syncing issue, and to do that, you can follow the steps that are as follows:

  • Choose a project or job that you were working on at the time.
    • Make a note of how much time you spent on the job that day.
    • Create a new row for each subsequent project or activity you completed.
    • Using the date menu in the top-right corner, change the week.
    • Hover over a cell containing time and click the “three dots” to add additional information (description, tag, start/end time, change billable status).

Using an Internet Server to Synchronize Time

Synchronizing time with an internet server can also help you to fix this issue, and to do that, you need to apply the steps that are as follows:

  • Open the Control Panel.
    • Select Clock, Language, and Region from the drop-down menus.
    • Click on Date and Time from the drop-down menu.
    • Select the Internet Time tab from the drop-down menu.
    • Change the settings by clicking the Change settings button.
    • Make sure the option to synchronise with an internet time server is chosen.
    • Select a different server from the drop-down option.
    • To synchronise the time with the new server, click the Update Now option.

These are the steps that can synchronize time with an internet server, and that will indeed be considered one of the solutions for the error, but if you’re still facing the error, you can move on to the next solution.

Reset the password for QuickBooks Time Services

Resetting the QuickBooks Time Services password can help you fix the QuickBooks Time not working. To do that, you need to follow the steps that are as follows:

  • Select Sign in at quickbooks.intuit.com/time-tracking.
    • Choose for QuickBooks Time.
    • Please enter your email address or user ID.
    • Choose Sign in with QuickBooks Time or Sign in with Intuit if asked.
    • Select I forgot my user ID or password if you chose to Sign in with QuickBooks Time.
    • Select Recover my information after entering your email address or mobile number.
    • Click Reset your password from the email or text message from QuickBooks Time Support.
    • Select Try something different if you chose Sign in with Intuit.
    • Select Continue after entering the phone number, email address, or user ID.
    • Look for a message from Intuit or QuickBooks Time on your phone or in your inbox. Follow the instructions in the mail or enter the code we gave you.
    • Choose the option to reset your password.

These are the steps that will help you reset QuickBooks Time Services password, and this can help you fix this particular issue.

To rectify an incorrect time zone setting, follow these steps

Set your valid date, time, and time zone to fix time-related problems on secure websites caused by a skewed system clock, and that may lead you to fix the quickbooks time kiosk not working issue and to do that, you need to follow the steps that are as follows:

  • Select System Preferences from the Apple menu.
    • Select Date & Time from the System Preferences box.
    • The current date and time settings are shown on the screen that appears. Disable Set date and time automatically to make adjustments, then manually input the date and time and click Save to save your changes.
    • Click on the Time Zone tab to check your time zone settings. Disable Set time zone automatically using current location, click on your approximate position on the map, then pick the city nearest to you in the selection panel to change your time zone.
    • Close the Date & Time window after you’re through making adjustments.

These steps will fix incorrect time zone settings that can help you resolve this particular issue.

Install QB again

Reinstalling the QuickBooks Desktop software can also help you a lot of these issues, and reinstalling the QuickBooks Desktop software is so easy and to fix that you need to follow the steps that are as follows:

  • QuickBooks should be uninstalled.
    • To see hidden files, follow the instructions below.
    • Open the Start menu in Windows. Then launch File Explorer by searching for “File Explorer.”
    • Locate and access the folder in which your QuickBooks business files are stored. Typically, this is your QuickBooks folder. It’s typically found in one of the following locations:
  • C:\ProgramData\Intuit\QuickBooks (year)
    • C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
      • C:\Program Files\Intuit\QuickBooks (year)
      • 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
  • Select Rename from the context menu when you right-click the folder.
    • After the folder name, add the term “old.” QuickBooks will not be able to open it if you reinstall it.
  • QuickBooks Desktop should be reinstalled.
  • Select Task Manager by right-clicking the Windows Task Bar.
    • Navigate to the Processes section.
      • To sort the list, click the Name column header.
      • Select the following processes, then click End Process for each of them: Qbw32.exe, QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe
      • If you encounter the warning “WARNING: Terminating a process may result in undesirable consequences…”, choose Yes.

Path to the Company Files

QuickBooks keeps a list of up to 20 recently accessed businesses in the File menu by default. At any moment, you may clear this list by setting the number to one, which will eliminate all companies except the one where you are presently employed. After you’ve removed the list, you may opt to keep the number of companies at one or change it to whatever number you like. To do that, you need to follow the steps that are as follows:

  • Open QuickBooks and choose the company file you wish to work with. Choose “Open Previous Company” from the “File” menu.
    • At the bottom of the menu, choose “Set Number of Previous Companies.”
    • To apply the changes and return to the main window, type “1” in the Number of Previous Companies box and click “OK.”

These are the methods that may help you fix the QuickBooks Time Not Syncing Issue. However, if you cannot fix this issue for yourself, you can always talk to one of our representatives, and they will help you fix this particular issue.


In conclusion, QuickBooks Desktop software is accounting software that will help you manage the books and accounts of a particular organization, mid-sized businesses, and even freelancers of late have started using this software. But like any other accounting software, this specific software is also prone to different issues and errors, and the QuickBooks Time Not Syncing issue is one of them.

In this blog, you will get to know the detailed fixes of this error and also some other important aspects related to the same. I hope that this blog will help you in some way and was worth your time.

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