How to use and unable QuickBooks Messenger

How to use and unable QuickBooks Messenger

QuickBooks Messenger is a new feature that was recently added to QuickBooks. When working with QuickBooks Desktop, you can allow and use QuickBooks Messenger. Multi-user mode is permitted. Each QuickBooks user learns something new, and Intuit responds with new and exciting features to assist them. Like other messengers and chat apps, QuickBooks Messenger allows you to have one-on-one or group conversations with other QuickBooks users. Inside the QuickBooks programme, in the organisation. When you switch to single-user mode, it allows you to log off other users.

Furthermore, when interacting with QuickBooks messenger, you can receive immediate responses and answers from other users. This article will show you how to use the QuickBooks messenger in multi-user mode, including allowing, disable, and using it.

How To Allow QuickBooks Messenger In Multi-User Mode And Use It

You’ll learn how to enable and use QuickBooks Messenger in multi-user mode in this article. It is suggested that we observe the correct order steps to achieve better results in a short period. Any order disruption can result in incorrect goods being delivered. 

How to Activate or Enable QuickBooks Messenger

QuickBooks helps you to activate or disable QuickBooks messenger easily. When you’re in multi-user mode, the QuickBooks Messenger icon will appear in the device tray at the bottom right of your computer. Suppose you are willing to launch the tool, double click on the icon. Messenger will function automatically, immediately opening the conversations when you click twice on the icon. You have already logged on to the company if you are willing to launch the tool. If you get an error message that says “QuickBooks Messenger has stopped working,” restart QuickBooks Messenger.

How to Make the Most of QuickBooks Messenger (Steps)

 Having conversations with other users

  • By following a few simple steps, QuickBooks Messenger allows you to chat with other QB users both within and outside your business.
  • You can select the “Char option and get on the notification window to start contact with that specific user once you’ve been informed that the user signed into the QuickBooks file. You may also perform a correct. In your device icon, choose the QuickBooks messenger icon. Then, to begin the conversation, click on the “Char option.”
  • If you’re an admin, clicking “Send Message to Logged in Users” from the “Action” menu makes it easier to communicate with other users logged into the company register. 

Please keep in mind that an administrator cannot see the logged-in users’ interactions with other users.

Besides, the QuickBooks messenger tool displays your current status. It is up to you to choose your messenger’s standard if it is not set to default. You have the option of selecting busy, down, or not at all. As other QuickBooks users look at your profile, your current status will appear on their screens as well.

Step-by-Step Instructions for Logging Off or Closing a Company File for Another User

If you want to log off or close the company file for another user, you must log in as an administrator. Refer to the steps in the following series to learn how to do so:

  • To use the “QuickBooks Messenger,” first go to the “Company File” and then choose “Chat with a Coworker.”
  • From the “Actions° drop-down menu, select “Close company File for Users.”
  • Select the QuickBooks user who will be logged out of the Company Register.
  • Select “Close Company File” from the drop-down menu.
  • In the Confirmation Window, select the Yes option.

Step-by-Step Instructions for Disabling QuickBooks Messenger

Take a look at the steps below to disable the QuickBooks messenger effectively, so go ahead and do it now:

  • To begin, log in as “Administrator” in Multi-user mode.
  • Simply go to “Field” and then “Utilities°” once you’ve signed in.
  • Now choose °Disable °nicknacks Messenger from the drop-down menu.
  • Once you’ve completed everything, simply log out of the company file and log back in to see the changes taking effect.
Final Thoughts

Thank you for sticking with us and reading to the end of our post! We hope that by following the steps outlined above, you will allow and use QuickBooks Messenger in multi-user mode successfully. However, the queries can still be found in the same problem. If you’ve interacted with our QuickBooks Support team, all of your issues will be resolved quickly, thanks to QuickBooks Desktop’s multi-user mode, which allows you to use QuickBooks Messenger.

×

Table of Contents

Scroll to Top