QuickBooks, the world’s most popular accounting software, helps small and midsize company owners, entrepreneurs, and accountants achieve their objectives by managing the books and accounts of their business. QuickBooks Desktop software has traditionally been one of the most popular accounting software in western nations such as the United States, the United Kingdom, and Canada. The accounting software has a market share of 80% and is one of the most dependable products on the market. Though it is a cutting-edge computer accounting software, it is prone to different errors. QuickBooks Error 102 is one error that you may encounter if you are using the QuickBooks Self-employed or the QuickBooks Online version of the QuickBooks. This error may occur when your bank’s website has some technical issues, website maintenance is going on, or a server has some difficulty in sending data between the QuickBooks Self-employed and the QuickBooks Online.
When your bank website is down for maintenance or the server has a problem transferring information between QuickBooks and the bank website, QuickBooks Error 102 occurs. As a result, you must resolve this issue as soon as possible to maintain consistent performance. To assist you, we’ve compiled a list of the most common causes and troubleshooting solutions especially for the QuickBooks Error 102 that may help you resolve the issue as quickly as possible. If you’re having trouble with this error, you must read this blog till the very end, you will get to know detailed solutions as well as the root causes of the QuickBooks Error 102.
What is QuickBooks Error 102
While using the QuickBooks Online or Self-employed, Error 102 in QuickBooks online occurs. Other causes include when there is a problem with the bank’s website, such as technical difficulties, server issues, continuing website maintenance interfering with the current job, or when the server experiences an error when transmitting data between the bank’s website and Quick-Books. Follow the troubleshooting steps listed later in this blog to resolve the QuickBooks Error Code 102. To understand, why you are falling an error? You must know the primary reasons for the same so you can use it while fixing the issue and don’t repeat that mistake and for that, you must read the following section.
The Root Cause of QuickBooks Error 102
The primary reasons can be described as the root causes which will help you to understand the exact problem and diagnosing it will be easy. The root causes of QuickBooks Error 102 are as follows:
- Browser Problem: Check your internet explorer setting which can be one of the reasons behind the QuickBooks Error 102. If you are using an un-updated version of the Internet Explorer then that can also lead you to QuickBooks Error 102.
- Problems of the Wireless Network: The QuickBooks Error 102 is a Banking Error that may occur if you are not using a good wireless network or you have some other internet related issue so please make sure that you have a good internet connection and if you are having problems with your internet talk to your service provider and help yourself to fix this issue.
- Damaged Network Equipment: Sometimes this issue also occurs if you are not using a good quality web connector or the networking device then that can also result in the same error so please get yourself a good minimum of a 4 band WiFi router to avoid these kinds of issues in near future.
These are the root causes of QuickBooks Error 102 that may help you while you try to fix the error or you can also use them as a precaution to avoid this particular error in future. Now you need to move on to the next section to understand the manual solutions so that if at all you are facing the issue you can fix it in no time.
How to fix QuickBooks Error 102?
It is a given that the QuickBooks Desktop software is prone to different errors and issues but then every accounting software is a little tilt towards these errors and issues. Every single error is recoverable you just need to solve these issues with an appropriate solution that can be done manually.
To fix any error related to the QuickBooks Desktop software, you can use QuickBooks Tool Hub and QuickBooks File Doctor that are available on the official website of Intuit for free and you can also try some of the solutions that are detailed below:
Solution 1: Check Account updates in QuickBooks: Checking the account updates in the QuickBooks Desktop software is highly recommended and that can be one of the primary reasons behind the occurrence of QuickBooks Error 102 and to do that you can follow the steps that are given below:
- Firstly you need to tap on the Banking option which has been given on the left side of the menu.
- Then you need to tap on the update button which is grey and can be found at the top right corner of the screen and that will help you to connect to your bank account and update the same.
Please note that this whole process may take a while so you need to be a little patient when you are doing it.
These are the two steps that will help you to check the account updates in whichever version of the QuickBooks that you are using, now if this solution helps you to fix the issue it’s great and if not you must try the following solution.
Solution 2: Manual Updates, Automatic Update: Updating the software can help you to fix these kinds of small issues and it is one thing that you must focus and keep on updating the software to its release and you can easily do it by using the steps that are as follows:
- To begin with, you need to select the Update QuickBooks Desktop option which has been given in the Help menu.
- Now you must select the ‘Update Now’ option from the drop-down menu.
- After that, you must remove all previous update downloads, and then you must choose the Reset Update option.
- Now to begin the download, you need to choose the Get Updates option.
Please note that you need to Restart the QuickBooks Desktop software after the update of the download is complete.
- Finally, you need to accept the option to install the updated release whenever it is requested.
These are the steps that will help you to update your QuickBooks Desktop software to its latest release and you must keep one thing in mind that you should check for the update in regular intervals, doing this may help you to fix the QuickBooks Error 102, you can also try the next manual solution to fix this particular one.
Solution 3: Check the Login Info: Checking the login info of the user may also help you to resolve this issue and to do that you need to follow the steps that are given below:
- At first, you need to Navigate to the given Reports option.
- Then you will see Accountant and Taxes are two options.
- After that, you need to Choose the Audit Trail option.
- Now you will have to Personalize the report.
- Now you must tap on Select the particular data you wish to display in the columns under the Display tab.
- Finally, you just need to tap on the OK button.
These are the steps that will help you to check the login info of a user and that may help you to fix the QuickBooks Error 102 and if in case you are still not able to fix this one then you can check out the next manual solution.
Solution 4: Check the account info and the notifications: Read every message, notification, or warning that you may have gotten from your bank if you were able to login successfully. This might indicate what isn’t operating correctly. You should also be able to easily see your account overview, history, and transactions and that may help you to fix the QuickBooks Error 102 and if in case you are still facing the issue then you must move on to the next solution.
Solution 5: Wait for Bank Action: Like it has been addressed numerous times that this particular error is a banking error and in such cases, you need to be patient enough to let the bank take its time cause these kinds of banking process takes time, you can talk to your banking officials to get an estimated time.
Solution 6: Ensure that your Bank account is not new to the Bank: Please ensure that the bank account that you are trying to add is something that is not an alien concept to the bank, you must complete all these procedures and properly inform the bank so that they also proceed with your integration and allow you to use the bank account with your QuickBooks account.
These are some of the methods that may help you to fix the QuickBooks Error 102 also please understand that this is a banking error that may irritate you a bit to wait for more than 24 hours and in some cases, it may go up to 48 hours as well so for this particular error you mainly need to stay calm and be patient for the banking procedures to take place.
You also need to understand that you must resolve almost every error that you come across because if you leave it and it leads you to QuickBooks won’t open then you might lose a lot of time and then it will become another task to resolve that issue. You can also talk to one of our customer representatives that are available at the QuickBooks Desktop Error Support and they will help you to fix any error related to the QuickBooks Desktop software.
At last, it is not a hidden thing that the QuickBooks Desktop software is prone to different errors and issues and QuickBooks Error 102 is one of them and this whole blog is dedicated to fixing this particular error and also important aspects like the root causes and some other manual solutions that will help you to fix the error.
As mentioned above as well you can talk to one of the customer representatives if in case you are facing any issue related to any version of the QuickBooks Desktop software, you simply need to place a call and one of them will get back to you at your given time and fix the issue for you. To place a call you can visit QuickBooks Desktop Error Support and save yourself a lot of time and money as well. I hope that this blog proves to be a little helpful and was worth the time that you spent while reading it.