To fix a problem with QuickBooks Desktop or Payroll updates. You can receive an error starting with the number 15 when updating QuickBooks Desktop or Payroll. We demonstrate how to fix a variety of 15xxx series errors and set up a digital signature. Try these measures if you get Error 15103, 15104m, 15105m, 15106, 15107, 15223, 15240, or 15271. Before you begin, make sure QuickBooks is closed.

  • From the QuickBooks Desktop Tool Hub, run Quick Fix my Program.
  • Install the QuickBooks Desktop Tool Hub on your computer.
  • Pick Fast Fix my Program from the Program Problems tab.
  • Reopen QuickBooks and your company file once it’s done.
  • Install the update by downloading it.

If you can’t get the update to instal, delete it from your QuickBooks folder.

  • Close QuickBooks Desktop.
  • Now you need to go to C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks XX\Components.

Please note that your QuickBooks Desktop edition is XX. DownloadQB19, for example, is the name of QuickBooks Desktop 2019.

  • QuickBooks Desktop should now be open. Select Update QuickBooks Desktop from the Help menu.
  • Click the Reset Update checkbox on the Update Now page.
  • Choose to Get Updates. Close and reopen QuickBooks Desktop once the download is complete.
  • Select Update QuickBooks Desktop from the Help menu.
  • Select Update Now from the Summary tab.

If the issue continues, Check and troubleshoot the settings in QuickBooks Desktop and Internet Explorer.

If you can connect to the internet outside of QuickBooks Desktop but are having trouble updating your payroll or performing tasks, you can need to change Internet Explorer settings.

Please keep in mind that Until troubleshooting, try the job on a different device to see how it works, and make sure your network (if any) is QuickBooks-compatible. If you’re using Internet Explorer 10, or an older version, make sure you upgrade to the most recent version, IE 11.

Make sure your Internet Explorer settings are correct:

  • Set Internet Explorer as your primary browser.
  • Make sure the date and time on your screen are correct.
  • Take a look at the Cipher Power.
  • Pick Tools, then Internet Options to update your settings.

In QuickBooks Desktop, troubleshoot the following issues:

  • Check to see if your subscription is still available.
  • The QuickBooks Desktop update should be reset.
  • Make sure the payroll service key is correct.
  • Quick Fix my Program can be found in the QuickBooks Tools Hub.

How to solve QuickBooks error update payroll file exists

Step 1: Get the QuickBooks Tools Hub and install it.

The QuickBooks Tool Hub assists in the correction of common errors. On Windows 10, 64-bit, we suggest using Tool Hub for the best experience.

  • QuickBooks should be closed.
  • We suggest that you download the QuickBooks Tool Hub’s most recent update ( Save the file anywhere you’ll be able to locate it quickly (like your Downloads folder or your Windows desktop).

Please note that you can find out which version of Tool Hub you have if you’ve already installed it. The Home tab should be selected. The version will be shown in the bottom right corner, or you can access it by selecting About.

  • Open the downloaded file (QuickBooksToolHub.exe).
  • Setup by following the on-screen instructions and agreeing to the terms and conditions.
  • When the installation is complete, double-click the tool hub icon on your Windows desktop to launch it.

Please note that if you can’t find the button, check for QuickBooks Tool Hub in Windows and pick it.

Step 2: Open the Quick Fix my Program application.

  • Pick Software Problems from the QuickBooks Resources Hub.
  • Select Quick Fix My Program from the drop-down menu.
  • Open your data file in QuickBooks Desktop.

If the steps above do not solve your problem, you might want to try:

  • Internet Explorer should be repaired.
  • Run QuickBooks File Doctor to have your firewall, anti-virus, or other third-party software settings automatically configured. The file doctor will take up to one minute to open.
  • Getting around the router (plug the internet connection directly into the computer).
  • Restart your router (by unplugging the power cord, waiting a few seconds, and plugging the power back in).


To summarise, QuickBooks Desktop software helps you manage the accounts and finances of a particular organisation. The software is one of the leading accounting software in the US, UK, and Canada, but like any other computer software, this one is also prone to many errors and issues. The blog’s whole idea is to help you understand the Quickbooks Payroll update error and the manual solutions, so please read the entire thing carefully. I hope that this blog helped you and was worth your time.

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