To use the Invoice write-off tool, only accountants have access to this functionality. Use the Write Off Invoices feature instead of manually handling them. QuickBooks applies discounts on zeroed-out wrong invoices and records them in your write-off account automatically. This brings the Accounts Receivable and Expense accounts into balance.

Please note that clients should manually write off their wrong invoices as a tip.

  • Pick Write off invoices from the Accountant Tools menu.
  • To find the invoice, use the Invoice Era, To Date, and Balance less than filters. Then choose to Find invoices from the drop-down menu.
  • In the Customer column, look at the name.
  • Check the boxes next to the invoices you want to cancel.
  • Select the option to “write off.”
  • Pick the account you use for bad debts from the Account dropdown.
  • Apply should be picked.

Please note that you don’t need to enter your closing date password if you’re paying off invoices before your closing date.

If you’re using the step-up form of accounting and giving your customers credit, as long as you make an associate degree invoice, it’ll be reported as an asset in QuickBooks. Unfortunately, you will not be able to collect any of the credit you have been given indefinitely. You could have debt cash that you’ve paid to a customer that will never be received from time to time. In general, you can only write off debt after you’ve exhausted any other options for raising money from specific clients for any crucial sums, and you’re confident that they can’t or won’t pay.

How to Write off Bad Debts in QuickBooks?

When a customer fails to pay a debt owed to your company, the first invoice is left unpaid. It’s difficult to consolidate your accounts and run reliable reports while you’re in debt. You should establish an associate in Nursing account to pursue bad debts before documenting them. 

You may, however, use QuickBooks’ Discounts and Credits option to record the debt while holding the debt organised in a separate register for tax purposes. It would be more challenging to track down unhealthy debts if you record them in your daily client ledger.

Step1: Establish a lousy debt account:

  • Select “Chart of Accounts” from the “Business” menu that appears.
  • Choose “Account” from the drop-down menu. Select “Fresh.”
  • Because of the account form, pick “Expense.” “Continue” should be determined.
  • Enter the account variety, if appropriate, in the “Digit” text field. In the “Account Name” area, type “Bad Debt” into the text box. “OK” should be picked.

Step 2: Create a debt for a service or a product:

  • To begin, go to the Gear icon and select Product and Services from the Lists section.
  • Second, choose Product and Services from the drop-down menu in the List section.å
  • Then, from the merchandise/Service details section, choose the Non-Inventory option after clicking on the new product.
  • After that, you’ll be forced to sort debt in the Name text box.
  • Now, inside the financial benefit Account portion, select the debt expense that you just made.
  • Uncheck the “Is Taxable” box after that.
  • Finally, choose the “Save and close” option from the drop-down menu.

Step 3: Record debt:

  • Select “Receive Payments” from the drop-down list under the “Customers” menu.
  • From the client list, select the client who owes you money.
  • Choose the road object that matches the debt.
  • Select “Discounts & Credits” from the drop-down menu, then enter the entire debt amount in the “Amount of Discount” area. After that, click “Done.”
  • Click “Save & Close” to close the dealings or transactions window, and you’re done with the debt.

Step 4: Set up a Credit Memorandum for the debt:

  • For the first move, go to the top of your QuickBooks dashboard and press the plus button.
  • Then, under the purchaser’s section, choose Credit Memorandum.
  • After that, you must be forced to choose a client from the client drop-down menu.
  • Then, in the Product / Service area, pick the item you just generated for the debt.
  • Select the debt/unpaid invoices with optimistic values within the quantity of debt/unpaid invoices.
  • Fill in the amount of debt owing in the memorandum text box.
  • Finally, select the ‘save and close’ option to complete this move.
  • To apply for Credits, use the Credit Memorandum.
  • Begin this method by selecting the plus icon at the top of the screen and then navigating to the “Receive Payment from Customers” portion.
  • The next step is to choose a client from the client drop-down menu.
  • Then, from the Outstanding Transactions menu, choose the invoice you want to pay off.
  • After that, you’ll be forced to pick the credit memo you just created from the Credits section.
  • Check to see if the quantity reflective in this section is zero.
  • Finally, to complete this process, select the ‘save and close’ option.


To summarise, QuickBooks Desktop software is one great software that allows you to use different functions and features that make this software so easy and user friendly. This blog’s whole motive is to help you understand how you can write off an invoice and the bad debts. I hope that this blog helped you in some way or the other and was worth your time. 

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