QuickBooks Error 1920

QuickBooks Error 1920

QuickBooks has become a highly efficient accounting application used by many. However, despite its immense usage and many benefits, there are many errors that may arise while you use the program, and you need to know how to resolve such errors so you can continue using QuickBooks as intended. One such error is the error code 1920, associated with the database manager failing to start. There may be many factors that can cause this error, so it is essential to be aware of all potential causes and how to resolve QuickBooks error 1920 individually. Keep reading to get to know more about the error and the many solutions you can use.

What Leads To The QuickBooks Error Code 1920?

There are many factors that may lead to the error code 1920 while using QuickBooks. These factors range from issues in your computer to the files present in QuickBooks. So, spoke of the most common factors leading to the error code include:

  • The faulty installation process of QuickBooks, leading to damaged installation configuration.
  • Virus attack on any of the data files present in your QuickBooks.
  • Invalid entries in the Windows Registry of your computer.
  • Sudden power failure leading to errors in all functions.
  • Accidentally deleting crucial system files as well as essential Windows registry entries.

What is QuickBooks Error Code 1920 and its Causes

The QuickBooks error code 1920 is an error that pops up as a result of you trying to install the QuickBooks Desktop application or are trying to install an update. Since the functions need to be operating properly in order to complete the installation or update progress, the error occurs when certain factors hinder the installation process to complete successfully. Some of the causes why this may happen to include:

  • Malfunction in the OS: Malfunctions in the OS can be a major cause for the error popping up on your screen. Errors in the OS can interfere with the way individual programs operate as well. In this regard, malfunctions in the OS can be responsible for the QuickBooks Database Server Manager (QDSM) malfunctioning as well.
  • Failed installation or uninstallation of QuickBooks: Failed installation or uninstallation of QuickBooks can lead to multiple files and folders getting installed halfway or incompletely. This can also lead to the QDSM malfunctioning, leading to the program as a whole malfunctioning as well.
  • Invalid Windows registry entries: Invalid, broken, or corrupt Windows registry entries, left behind after uninstalling another program, can also lead to the error. Such entries create a host of other problems for the way other applications operate as well, so it is no surprise that they may affect the performance of QuickBooks as well.
  • Virus attack on the system: A virus or malware attack can also corrupt the QuickBooks files, leading to the program as a whole being affected in the process.
  • Power failure leading to sudden shutdown of the system: A sudden and unprecedented shutdown of the system, may be due to power failure, can affect the way programs operate since they do not get the time to properly conclude all procedures before turning off. Due to this, the same can be stated to lead to issues in the way QuickBooks operates as well.
  • Accidental deletion of important QuickBooks files: Accidentally deleting crucial QuickBooks files can also lead to the error code 1920 occurring. This can be manual accidental deletion as well as the files getting deleted because of some malware attack or a system-related issue.

Solution of QuickBooks Error Code 1920

In light of the causes for the error code, it can be stated that there are multiple solutions for resolving the error as well. The solutions can be broadly classified into trying to resolve by installing/uninstalling/updating the program or updating the QDSM on the server system.

  • The user is trying to install or update QuickBooks: When trying to resolve the error by this solution, you can follow the below steps to achieve the desired results.
  • Uninstalling QuickBooks desktop: To uninstall your version of QuickBooks Desktop, follow the below steps:
    • Step 1: Go to the Control Panel by searching through pressing ‘Windows + R’ or by searching for “Control Panel” in the Start menu.
    • Step 2: Go to the ‘Programs and Features’ option.
    • Step 3: Click on ‘Uninstall a program.’
    • Step 4: Form the list that appears, look for QuickBooks Desktop, and click on it.
    • Step 5: Clicking on it will lead to the ‘uninstall/Change’ button to activate. Click this button.
    • Step 6: Follow the on-screen instructions to successfully uninstall the program.
  • Renaming the installation folders: Following uninstallation, you are required to rename the files. You can do so by following the below steps:
    • Step 1: Go to the ‘Installation folders’ on your computer and look for the folders mentioned below. Make sure that you are only selecting the folder with the name “QuickBooks,” especially if you have other Intuit products as well. Copy the relevant folder location.
    • C:\Program Data\Intuit
    • C:\Program Data\Common Files\Intuit
    • C:\Users\[Username]\AppData\Local\Intuit
    • C:\Program Files\Intuit
    • C:\Program Files\Common Files\Intuit
    • Step 2: Then go to the ‘Run’ function by pressing Windows + R.
    • Step 3: Paste the folder location and press ‘Enter.’
    • Step 4: Right-click the QuickBooks folder and select ‘Rename.’
    • Step 5: Rename the folder by adding “.OLD” at the end.
  • Installing QuickBooks desktop: After completing the previous two steps successfully, you will now need to reinstall QuickBooks. To do so, follow the below steps:
    • Step 1: Download the application setup file for QuickBooks Desktop.
    • Step 2: Run the installation file.
    • Step 3: Follow the on-screen instructions and accept the “Software License Agreement” that you see during the installation process.
    • Step 4: Enter the product key and license number when the window appears.
    • Step 5: Click on ‘Next.’
    • Step 6: Choose between ‘Express Install’ and ‘Custom and Network Install.’
    • Step 7: Complete the download as per your desired method and then activate your QuickBooks Desktop to operate normally.
  •  Setting up QuickBooks desktop to use the new company file name: After reinstallation, follow these steps to use a new company file name:
    • Step 1: Launch QuickBooks Desktop.
    • Step 2: Go to the ‘File’ menu.
    • Step 3: Click on ‘Open or restore an existing company.’
    • Step 4: Click on ‘Next’ and open the desired company file.
    • Step 5: Choose a new name to rename the company file with.
    • Step 6: Click ‘Open.’
  • Manually resolving the issue: After completing such steps, you can manually resolve the issue by following the below steps:
    • Step 1: Rename the QuickBooks company file.
    • Step 2: Launch QuickBooks Desktop and renamed company file.
    • Step 3: Press ‘F2’ or ‘Ctrl + 1’ to open ‘Product information.’
    • Step 4: Note the company file location path and close QuickBooks.
    • Step 5: Go to the location.
    • Step 6: Right-click the related company file and then click on ‘Rename.’
    • Step 7: Enter the new company file name and then press ‘Enter,’ clicking on ‘OK’ if any confirmation is needed.
  • User trying to update QuickBooks database server manager on the server system: This solution is applicable if you do not use QuickBooks over the server but use the database server manager to share files. To implement the solution, follow the below steps.
    • Step 1: Press the Windows + R keys
    • Step 2: In the ‘Run’ application, enter “appwiz.cpl” and then press ‘OK’ or ‘Enter.’
    • Step 3: Choose “QuickBooks Database Server Manager” from the list and then click on ‘Uninstall/Change’ to proceed.
    • Step 4: Follow the on-screen instruction.
  • Renaming the installation folder: After uninstalling the database server manager, here is how you can rename the installation folder:
    • Step 1: Go to the ‘Installation folders’ on your computer and look for the folders mentioned below. Make sure that you are only selecting the folder with the name “QuickBooks,” especially if you have other Intuit products as well. Copy the relevant folder location.
    • C:\Program Data\Intuit
    • C:\Program Data\Common Files\Intuit
    • C:\Users\[Username]\AppData\Local\Intuit
    • C:\Program Files\Intuit
    • C:\Program Files\Common Files\Intuit
    • Step 2: Then go to the ‘Run’ function by pressing Windows + R.
    • Step 3: Paste the folder location and press ‘Enter.’
    • Step 4: Right-click the QuickBooks folder and select ‘Rename.’
    • Step 5: Rename the folder by adding “.OLD” at the end.
  • Reinstalling QuickBooks database server manager: Reinstalling the server manager will complete the process, and can be done with the following steps:
    • Step 1: Download the installation file for QDSM.
    • Step 2: Run the file.
    • Step 3: Follow on-screen directions.
    • Step 4: Select between Custom and Network when prompted.
    • Step 5: Click on ‘Next.’
    • Step 6: Then select the ‘Express Install’ option.
    • Step 7: Choose the option of “I’ll be using QuickBooks Desktop on this computer, AND I’ll be storing” if you will be storing it on your server computer and “I will NOT be using QuickBooks Desktop” if not.
    • Step 8: Complete the installation by following on-screen directions.
    • Step 9: Grant permissions when Windows asks.
How do I delete a QuickBooks database service?

The database server manager can be used for multiple purposes, such as adding and removing folders, scanning folders, and company files, updating features, and much more. To delete elements, such as a folder, you can follow the below steps:

  • Step 1: Go to the QuickBooks Database Server Manager tool.
  • Step 2: Go to ‘Scan Folder’ listed among folders.
  • Step 3: Click on the folder you wish to delete.
  • Step 4: Click on ‘Remove Folder.’

Conclusion

In this way, while the QuickBooks error 1920 can be detrimental to how you use the program, you can easily resolve the error using the methods provided here. With a better-functioning database server manager, you can ensure that you can get more out of your QuickBooks Desktop program.

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